Luxor spa & Salon FAQS
Have questions? We’ve got answers! Explore our frequently asked questions to learn more about Luxor’s services, bookings, and policies. If you don’t find what you’re looking for, feel free to contact us for assistance.
FAQs
Frequently Asked Questions
Do I need to book an appointment?
Yes, we recommend booking in advance to secure your preferred time and service. Walk-ins are welcome based on availability.
What should I wear to my spa appointment?
Wear comfortable clothing. We provide robes, slippers, and private changing areas for your convenience.
Are your spa products safe for sensitive skin?
Yes, we use premium, hypoallergenic products suitable for all skin types. Let our therapists know about any sensitivities.
Can I customize my spa treatment?
Absolutely! Our treatments are tailored to your preferences and needs. Discuss your goals with our therapists before your session.
Do you offer bridal or special occasion packages?
Yes, we provide customized bridal and special occasion packages for hair, makeup, and grooming. Contact us for details.
How long do salon or barber services typically take?
Service times vary. A haircut may take 30-60 minutes, while coloring or styling can take 1-2 hours. We’ll provide an estimated time when you book.
Do you take restaurant reservations?
Yes, we highly recommend making a reservation to ensure availability. You can book online or call us directly.
Is there a dress code for the restaurant?
Our restaurant maintains a smart-casual dress code. We recommend avoiding overly casual attire like flip-flops or gym wear.
Do you accommodate dietary restrictions?
Yes, our chefs can tailor dishes to meet dietary needs. Please inform us of any restrictions when making your reservation.
What is your cancellation policy?
We require at least 24 hours’ notice for cancellations or rescheduling to avoid a fee.
What payment methods do you accept?
We accept all major credit cards, debit cards, and cash.
Do you offer gift cards?
Yes, Luxor gift cards are available for purchase and can be used for any of our services or dining experiences.
Can't find answers?
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