CHLA Celebrates 2021 Stars of the Industry Winners – PRNewswire

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Hospitality colleagues salute best of California’s staff and properties
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Nov 18, 2021, 18:59 ET
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SACRAMENTO, Calif., Nov. 18, 2021 /PRNewswire/ — The California Hotel & Lodging Association and the state’s 6,000 hospitality providers today honored 16 individuals and properties who represent the best of California’s lodging industry during its annual Stars of the Industry awards.
"Throughout the trying times of the pandemic, these outstanding people persevered, exemplifying what California hospitality is all about," said Lynn S. Mohrfeld, President and CEO of CHLA. "They went far beyond the extra mile to fulfill colleagues and guests needs and provide the positive experiences they expect from our hotels and motels."
Many of outstanding lodging employees and properties were nominated by colleagues throughout California. Three finalists were selected for each category, and CHLA judges selected the winners based on outstanding and unusual service to the industry, service to their colleagues and guests, and service to the community. 
This year’s winners represent California’s diverse range of individuals, properties and locations.
The winners were announced at an in-person ceremony, led by CHLA Chair Bijal Patel and Mr. Mohrfeld, at the Hyatt Regency Newport Beach. The 2021 Stars of the Industry winners are:
Outstanding Lodging Employee of the Year:
Outstanding Manager of the Year:
Outstanding General Manager of the Year:
Stevan Porter Emerging Hospitality Leader of Year AwardThis award honors an exemplary lodging employee under 30 who has demonstrated superior professional dedication, leadership, and a fresh perspective to their job.
WIL Connect Leader of the Year AwardThis award is given to a female hospitality professional who serves as a leader and role model within the hotel community.
HD Supply Housekeeping AwardThis award recognizes housekeepers/room attendants who show commitment to extraordinary guest service, exceptional cleanliness of guest rooms and public areas, and a true passion for the hospitality business.
Community Service AwardThis award is given for programs that demonstrate the individual property’s responsiveness to the local community.
Good Earthkeeping AwardThis award recognizes lodging properties that have developed a culture toward integrating environmental management practices that improve everyday operations and the bottom line, while maintaining quality service and exceeding guest expectations.
Guest Relations AwardThis award is given to hotels for programs that develop a climate conducive to new or repeat business, create goodwill among guests or effectively solve guest complaints.
About the California Hotel and Lodging Association
The California Hotel and Lodging Association is the leading resource and advocate for California’s more than 6,000 hotels, motels and boutique inns that employ more than 235,000 workers. CHLA, established in 1893, is the largest state lodging industry association in the nation and is a partner with the American Hotel & Lodging Association. For more information, go to
Contact: Jennifer Flohr 
[email protected] 
SOURCE The California Hotel & Lodging Association
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